Green Desktiny is a web based helpdesk software that professionally designed for your daily customer support.
Running under PHP and Mysql, it is powerful, simple and easy to use, yet with reasonable price.
The customer satisfaction is a major concern for our daily business in the internet, without proper care they will leave. Green Desktiny makes customer support easier and quick.
Incoming requests from your customers could be handled seamlessly with a powerful ticket management provided inside the product.
Integrated with knowledgebase management, it will also help you to create good knowledgebase/FAQ with an easy way.
Feel free to try the full-featured trial version or online demo in this website.
 What benefits Green Desktiny Helpdesk brings to you
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Manage your customer requests easily with AJAX-enabled features |
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Experience quick filter, reply, multi replies, moving tickets and other actions within |
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Advise articles related when customer is about submitting request |
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Internal announcement for staff and private schedule |
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Knowledgebase and News Management |
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Unlimited Staff, Users and Departments |
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Multilingual, Custom Fields and Smarty Template |
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The PHP source code is open |
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Free update for 1 year and responsive support!! |
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More... |
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 | 19 Aug 2008 | | 25 Jul 2008 | | 11 Jun 2008 | | 10 May 2008 | | 05 May 2008 |
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"
I have used quite a few helpdesks both perl and php, and I must say
that I am truly impressed with Green Desktiny. This is a mature,
well-conceived support solution that is actively being developed and
that has a very reasonable price. "
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| Will - ArmyNavy.com |
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"
... looking for a clean and simple approach to providing a help desk
service with a knowledgebase. After an extensive search and many demos,
we settled on Green Desktiny. The product has exceeded our expectations
in that it is feature-rich yet easy to use with a clean user interface.
Installation was a snap and technical support is very responsive and
willing to help ... "
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| BB Consulting - USA |
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"
Symetrix is a company of around 20 people in Grenoble (FRANCE),
developping a LCMS (Course Liner) and e-learning content for large
companies like Renault, Credit Lyonnais, DCN,...
As we are having more and more telephone/mail support, we want to
reorganise our support to be more efficient.
Your tool seems simple though powerfull enough for our needs ... "
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| Symetrix - France |
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