Installing Green Desktiny helpdesk is very easy.
After you get the files, follow the instructions below.
1. Unpack the installation file and upload into your website.
2. Make changes in file permission to 777. The files/folders are :
- file config.php
- folder gui/cid_images
- folder gui/smarty_template/templates_c
- folder lang
3. Run installation wizard in folder /install/install.php (e.g: http://www.yourwebsites.com/support/install/) and follow the instructions.
Make sure you have created the database for this application.
4. Make changes in file permission for config.php to 644 for security sake.
Please feel free to contact our support if you encounter the problem installing the application. We'd be glad to assist you.
Thank you for using Green Desktiny Helpdesk.