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Article Ref TXM-943
Created April 11, 2006
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Problem
POP3 Account for Departments
Solution
Green Desktiny helpdesk need email account for each department to retrieve customers emails and parse it as tickets or replies.

- Email : email address of the department
- User Name usually change @ to + on some servers.
- Server : your mail server address, usually your website address
- Port usually 110
- Alias used for the name of your email

Remember to use cron jobs with this file greendesktiny/cron/greendesktiny_pop_emails.php to get your emails automatically retrieved.
You can set this cron jobs at your control panel in your web hosting.
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